The double update likely complicated the normal discovery and repair process. This stuff happens to all drivers and that's why you need to clean and reinstall them after major surgery. ![]() It is most likely the Windows update process corrupted the driver in a way that made the normal Windows process unable to remove it on the subsequent update attempt. Obviously iCUE does not prevent updating to Win Ver. However, any time you do a major Windows update like these semi-annual "service upgrades", you need to remove and reinstall all of your major drivers (video, sound, and certainly things like iCUE/CUE2/Link). I am sorry you had a bad run and I can't answer for service issues. Tl dr - If you're having problems doing Windows updates, or having BSOD's, just uninstall the junk drivers. I'm now thinking of selling my K70 Lux RGB and getting a Steelseries keyboard instead.Ībsolutely garbage drivers, products and support. I meant to call and complain, but what good what that do?Īs soon as I picked up the replacement headset from Fedex, I put it up for sale and purchased a Steelseries Arctis 7, oddly enough I was planning on getting a Steelseries headset at the time but the guy at the computer shop suggested the void. Not to sure what the disconnect is between your warranty/shipping department is, but it's extremely silly. Sent that in through their online support thing, waited another week and posted online asking for an update, told me they'd be "shipping it soon", the next day I got a call from Fedex saying that they have a package ready for pick-up for me. ![]() That process was the absolute ******** worst, Corsairs CSR's are either overworked or just plainly suck at their job.Īfter my headset was sitting with them for over a week or two, I called and asked what's going on, CSR told me they didn't know because "I didn't provide them with the tracking number", even though the RMA label was taped to the box (technically in a document sleeve). I *had* a Corsair Void Pro RGB, had connection issues so I had to RMA it. This is getting close to my last straw with Corsair. I uninstalled iCUE, ran CCleaner, and was magically able to install the 1803 updates with no issues. Then my computer starting bluescreening on startup, so I checked the error log and saw that the Corsair service was causing issues. It took me probably 4-5 hours to get the 1709 update to work, and then I tried MULTIPLE ways to install the 1803 update, and doing the common solutions that I found through Google. ![]() A month ago I tried installing the update, which didn't work, ended up trying to fix something that wasn't broken and it lead to me bricking my computer, and having to format my C: drive and completely reinstall Windows.Īfter I reinstalled Windows, and everything else I thought I was 100% up to date, turns out I was wrong, not only did I not have the 1803 update, but I also didn't have the 1709 update.
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